We are committed to helping our customers make every project a success.
Our mission is to simplify home improvement by providing a world-class shopping experience, the best selection of products from top brands, and exceptional customer service.
Build with Ferguson has access to the strongest distribution network, so we can get you what you need, when you need it.
Due to the variety of products we sell, shipping types and costs may vary. Please check the applicable Ferguson Site to find shipping information for specific products.
We understand that getting your items in a timely manner is important. We make commercially reasonable efforts to ship your purchases to you as quickly as we are able. However, situations may arise that we cannot control, and which may affect shipping times.
Ferguson has no responsibility for delays in shipping caused by a force majeure event including, but not limited to, acts of God, war, labor disputes, civil unrest, changes in the law affecting the import or export of goods, accidents, pandemics, the inability to obtain materials or goods, delays of carriers, contractors or suppliers, or any other causes beyond our control.
We are committed to helping our customers make every project a success.
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On-Time Delivery
We will ensure that the products we bring will be delivered to the designated place in accordance with the time required by the party in need. If you have special requirements and need to complete in advance, we can negotiate with you to ensure that your needs are met in time.
Product Quality
The manufacturing and testing of products are in line with national standards. The product is tested by professional testing personnel to ensure that the indicators of the product reach your requirements. We bring the product in the warranty period if there are quality problems, we are willing to assume all responsibilities.
After-sales Service
If any problems (including appearance damage) are found after the goods brought by the supplier are unpacked, they must be solved in a way that can be understood by the user: timely maintenance and replacement and exchange for new products.
The company is mainly engaged in sanitary ware, hardware pendants, pipeline valves, public safety facilities and other products, and has a perfect ISO9000 quality management system.
